Shipping & Returns
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Please notify us before shipping .
Returns
Only
EJUICE USA
ATTN: Returns and Shipping Department
1400 Chamberlayne Avenue
Richmond, VA 23222
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply e-mail us or call Customer service 1-
Shipping
We ship to virtually any address in the United States. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates in 24-48 hours.
Billing
It is important to note that all orders will be billed through our parent company Premium Liquid Nicotine. Charges to your account will show that your payment has been processed through Premium Liquid Nicotine.
WARNING: YOU MUST BE 18 YEARS OF AGE TO PURCHASE FROM THIS SITE.
The sale of electronic cigarettes and related nicotine products are intended for
Adult smokers over the age of 18 through this site.
